Frequently Asked Questions

Check the most frequently asked questions here, if youstill need help then please contact us at

Can I return my order?

Of course, if it doesn't fit or you dont like your order or part of your order you can return it. You can either exchange or ask for a refund. We however do not refund the shipping costs or the return costs. If you are hesitating between two sizes don't hesitate to contact us, we'll be happy to help! 

I want to modify or cancel my order, what do I do?

No worries we've all been there, send us an email at if the order is not shipped yet we can of course change it! 

Which payment methods are available?

You can pay via most credit or debit card. If we do not offer a payment method you would like to use
send us an email and we'll see if we can add it.  

What are the shipping fees and time?

We ship to the entire EU. Shipping is free for orders above 150€. For smaller orders:

-France and Belgium shipping is 6€ and estimated delivery time is 4 to 8 working days.

-For the rest of EU shipping is 9€ and estimated delivery time is 6 to 10 working days.